Follow these essential rules to protect yourself from fraud:
Fraud centre
Your Security is our Priority
We are committed to protecting our customers and keeping your personal and financial information safe. As online fraud continues to grow in South Africa, staying informed is the best way to protect yourself.
If you become aware of any security issues related to users or our servers, please report them immediately by sending all relevant information to: contact@creditbar.co.za
Technology and Security
Your personal data is processed in accordance with high security standards, and your connection to the website is protected by an SSL (Secure Socket Layer) certificate, which prevents interception of transmitted information. You can verify the certificate by clicking the lock icon in your browser’s address bar.
We use modern technological solutions to verify data and assess credit risk. This allows us to make fast and fair decisions while minimizing the human factor.
Safety Rules
How We Communicate with Customers
For your safety, we only use official communication channels:
- Phone calls from numbers listed on our official website
- SMS from verified service numbers
- Emails from our official domain
- Messages inside your personal account
- Your OTP
- Your password
- Any payment before loan approval
What to Do If Scammers Contact You
Report fraud
If you suspect fraud or have been contacted by someone pretending to be us:
- Do not respond or share any information
- Contact us immediately